Frequently Asked Questions

The links below provide answers to the most common questions relating to Holmesdale mortgages.


Can I make a lump sum payment to reduce my capital?

The minimum amount required for a capital repayment is £500. Some of our mortgage products allow you to make capital repayments or overpayments without incurring an Early Repayment Charge.

Details of any Early Repayment Charges applicable to your mortgage will be shown on your mortgage statement, and the Key Facts Illustration and your mortgage offer. Please check your documentation or call us to check what you can pay without incurring an additional interest charge.

How do I make a capital repayment?

You can make a capital repayment at our branch, by sending a cheque to our head office or via Bank Transfer (for bank details please contact us on 01737 232310). Cheques should be made payable to the account holder, quoting your account number on the reverse and indicating the payment is for a capital repayment.

How soon after a capital repayment will my interest be recalculated and my payment reduced?

Interest is recalculated the same day the capital repayment is made and we will reduce your payment the following month.

How is my interest calculated?

Our interest is calculated on a daily basis. Please refer to your Mortgage Illustration/Offer for details.

I am looking to rent out my house. Do I need to notify you?

You must gain consent to let your property.  Failure to do this could mean you are in breach of your mortgage Terms & Conditions. 

To find out if you are eligible and whether the terms of your mortgage will be affected, call our mortgage team on 01737 232310. Lines are open between 9am and 5pm Monday to Friday.

I am having difficulties making my mortgage repayments. What should I do?

If you are worried about keeping up your monthly repayments you should talk to us straight away so that we can discuss the options available to you. Please contact our mortgage team on 01737 232310. We are open Monday to Friday from 9am to 5pm.

Can I view my mortgage account online?

You can view details relating to your  mortgage account using My HBS online services. If you have any queries you can login or register to send our mortgage team a secure message.

MY HBS online services allows you to view your mortgage balance and transactions at present until future development.

Can I pay my mortgage by Direct Debit?

We are currently accepting payments on the 1st, 10th and 20th of the month. Our Direct Debit mandate is available to download here.

Does the Society offer Interest Only Mortgages?

An Interest Only option will only be considered by the Society if there is a suitable repayment strategy in place. Contact the Holmesdale to discuss the acceptable repayment strategy options and the affordability of your particular enquiry.